YellowShield Buyers Guarantees

• Service Pledge - Response within 45 minutes of enquiry.

• Rapid Delivery - Next day despatch for orders received before noon.

• Total Satisfaction Guarantee - 100% refund if not totally satisfied.

• Unbeatable Prices - If you find a lower advertised price we will beat it. 

• Quality Guarantee - Our products are tested and certified to the appropriate standards.

YellowShield Promise

The world of spill containment can seem like a minefield with all legislation that exists. Making sure you have the right equipment in place to meet your requirements can seem awfully complicated. It's not. If you're unsure about what products you need then talk to us. We only deal in spill containment so we know our products and the legislation surrounding them inside out, back to front. we'll make sure you get exactly what you need as well as making sure you don't buy anything you don't.

YellowShield Service Pledge.

Our technically competent staff undertake to respond to your e-mails or telephone calls within 45 minutes within normal working hours.Our normal working hours are between 09:00 & 17:00 Monday to Friday.

YellowShield Delivery Pledge.

Many products now carry free delivery to the UK mainland. Other larger bulker items will be shipped at our standard rates, which can be calculated by entering your full postcode into our "Estimate Shipping and Tax" feature in the checkout.

We welcome offshore orders, and if you cannot find your shipping rate please do not hesitiate to call us. We'll be happy to help.

Delivery Cost for Standard Products:

• All standard products under the value of £200 within the UK mainland will be charged at £12.70

• Delivery is free of charge for orders of standard products over £200

• Next day delivery is available for standard products at a cost of £30, irrespective of the size of the order.

• Orders must be placed before midday for next day delivery.

• Please call us on 0845 450 0556 if you require next day delivery on absorbent granules.

• Please also be aware that if you are unable to accept delivery on the day of delivery, it is our carrier's policy to attempt to deliver your products within 2 properties either side of your address.

YellowShield accepts no liability for products after they have been signed for as undamaged.

Standard Products exclude:

• All Oil Storage Tanks

• All Bunded Stores

• All Granular Absorbents

• All Workshop Storage Items

  • Wheelie Bins

  • Mobile Safety Steps

  • Hazardous Storage Cabinets

Delivery Cost for Non-Standard Products:

All other non standard products have individual delivery prices depending on your delivery postcode, please enter this into the "Estimate Shipping and Tax" box in the checkout to calculate your shipping rate.

Otherwise please just call us we'd be happy to arrange shipping to your required destination.

Speed of Delivery:

 Standard Delivery: 3 working days from dispatch.

• Standard products will be dispatched once all funds have been recieved and cleared.

• Polyethylene storage tanks are normally dispatched within 10 - 15 working days of receipt of payment.

• Steel storage tanks and bunded stores are normally dispatched within 4-6 weeks of receipt of payment.

Next Working Day Delivery:

• Standard products ordered before midday will be delivered next day provided all funds have cleared.

Please Note:

• If you are paying via Pro-Forma invoice goods will not be dispatched until BACS / CHAPS / Cheque payment has been received and cleared. I.e. Lead times are valid from date of VAT Invoice and not Proforma Invoice.

YellowShield Total Satisfaction Guarantee.

Return.

If you are not totally satisfied with any product you receive from us, you can return it to us using our carriers within 7 days of receipt. We shall give you 100% refund.

Free product samples.

Samples of our range of absorbent products will be provided free of Charge On request. This is only available on a selection of products. Please contact YellowShield for clarification on which products free samples are available on.

YellowShield Unbeatable Prices.

Our prices are unbeatable.

If you find an equivalent individual product, advertised, in stock, and available in the UK at a lower price than ours, within 7 days of purchase, YellowShield will refund the difference in price upon receipt of:

• Information on the equivalent product.

• The source of your information.

• A Written quotation to confirm their price.

Bulk discounts.

Please contact us for any and all Bulk Discounts.

YellowShield Quality Guarantee.

All absorbent products and spillkits have been tested in compliance with British Standard Institute standards and absorbent capacities are quoted according to BS 7959 absorbency standards.

All Polyethylene Bunded Tanks are OFTEC certified. Correct installation is essential to product safety and long life, please see our installation guide.